As a small business owner, you have freedom and flexibility in your daily decisions. But you also have to wear hundreds of hats and juggle endless responsibilities.
It’s a trade-off that’s worth it if your business is flourishing and you enjoy what you’re doing.
Still, owning a business is an on-the-job training type of work. As you get familiar with your role, you find ways to make things run more smoothly.
However, some of those hats and tasks are unnecessary. With these tips to simplify your job, your life will be much easier.
1. Put the Right Person in the Right Role
How well your business runs starts with your employees. They’re your connection to your clients and the people you trust to represent you.
But most employers focus on filling a position with a warm body rather than connecting a personality to its rightful job.
This philosophy is so well-backed that many companies use personality assessments as a regular part of the interview process. A resume or an impressive CV is one thing; matching someone to the role they’ll rock is another.
Hiring the Wrong Person is Costly
The wrong hiring decision is a serious and expensive miscalculation.
Putting someone in a role that makes them unhappy usually results in one of two outcomes. They’ll be miserable and make mistakes or make your image look bad, or they’ll quit, and you’ll be in the hiring hamster wheel all over again.
By using software designed to analyze personality and other soft skills, you’ll know if someone will be happier dealing with customers directly or stocking your shelves.
The key is to use this method as a piece of your whole hiring process, not the foundation. When it’s used correctly, it serves as a tool that reduces potential discrimination. At the same time, it increases the odds of putting a person in a role where they’ll be satisfied.
The end result? You spend less time dealing with employee dissatisfaction that shows up as frequent mistakes, last-minute “sick days,” and inconvenient turnover. Your employees are happy, loyal, and productive, and you have more time to do your own work.
2. Automate Your Processes
Technology can be a marvelous thing, especially when it comes to running a small business. Yes, you still want to give your clients that personal touch that brings them back again, but that doesn’t mean you can’t automate a lot of the work.
Consider your current customer relationship management (CRM) system. Does it save you enough time in your day to make it worth the price you’re paying? How could using it more optimally help you become more efficient?
For instance, chatbots are a normal thing now. People aren’t surprised when they see one pop up when they try to contact a business. Are you using your chat box feature to limit your or your employees’ time dealing with frequently asked questions?
And if your current CRM doesn’t offer this feature, it’s probably obsolete. Chat Boxes are standard in the newest systems. It may be time to invest in a new and improved software platform.
3. Streamline Your Billing System
Is your current billing setup working for you, or is your accounts receivable full of unpaid invoices?
Just because you’re doing the same thing you’ve always done doesn’t mean you shouldn’t change it. In fact, redesigning your processes could make life much easier for you.
Are you manually printing and mailing customer statements? That’s a task that can take hours of labor and costly supplies to finish. Why not upgrade to an automated system that sends out statements for you?
Part of your billing processes includes having a backup plan for lulls in receivables. How do you handle it when you need working capital to get through the downtimes?
This is an essential part of a successful financial plan. Every mega-corporation has a strategy in place to get them through the seasonal lows.
If you’re stuck taking out a small business loan, keep these cautionary tips from Now in mind. Then, use those funds to get back on your feet and come up with a preventative plan so you don’t have to take out a long-term answer to a short-term problem again.
The better organized your billing system is, the less economic and job-related stress you’ll have.
Every small business owner knows that no two days are ever the same. There’s always something new, and every day is a learning experience.
Even if you can’t predict what’s going to happen in your schedule, there are a few ways to make the job easier. With these tips, you’ll have fewer hats and tasks to juggle and more time to do the parts of your job that you love.