In this article, I will share my experience with the Salesforce Field Service Lightning Consultant exam. Lately, I passed the Salesforce Field Service Lightning Consultant exam. With this exam, I earned the Salesforce Certified Field Service Lightning Consultant certification.

I am a Salesforce Consultant working in an IT Solution Provider Company. I already hold Salesforce Certified Administrator and Salesforce Certified Service Cloud Consultant credentials. This is my 3rd Salesforce certification Exam Questions Answers in the row. Trusting my previous experience with the exam preparation I opted for  Crack4Sure for Salesforce Field Service Lightning Consultant exam training material. The training material offered by Crack4Sure comes with a money-back guarantee. I took the comprehensive training package for the Salesforce Field Service Lightning Consultant Exam by Dumps-collection that includes PDF and Testing Engine. The professionally compiled training material by Crack dumps is designed by the experts of the industry in accordance with the course outline provided by Salesforce. The Braindumps by Crack4Sure  were very useful for quick preparation. With the help of the practice questions and answers, I kept on evaluating my preparation. Within 6 weeks I completed my preparation and took the test, passed it in the first attempt with an 82% score. I am a happy Salesforce Certified Field Service Lightning Consultant now.

Here is a brief introduction to the Salesforce Consultant and the Salesforce Certified Field Service Lightning Consultant certification.

Salesforce Consultant

You like to tackle complex business challenges and solve them through business improvements. You deliver innovative solutions using Salesforce to ensure your customers are successful. You enjoy working with multiple teams to bridge the gap between business problems and technical solutions. Your in-depth knowledge of business processes and Salesforce make you a trusted advisor with crack4sure. The success of your customer is your #1 priority.

Some Career Facts About Salesforce Consultant

  • $110,000

average salary (US data)

  • 9%

annual growth rate

  • 27%

of jobs posted are entry-level roles

  • 37K new jobs

new jobs in the last 12 months

About the Salesforce Field Service Lightning Consultant Credential

Successful completion of the Salesforce Certified Field Service Lightning certification exam helps maintain quality and consistency in skills and knowledge within the Salesforce Certified Field Service Lightning community.

The objective of the Salesforce Certified Field Service Lightning Consultant program is to test and certify qualified implementation consultants, partners, and administrators on their ability to deploy Field Service Lightning to an organization

Typical job roles of a Salesforce Certified Field Service Lightning Consultant candidate may include:

Consultant

  • Mobile Solution Designer
  • System Analyst
  • Technical Architect
  • Service Cloud Administrator
  • Field Service Operations Manager
  • Service Desk Manager

Audience Description: Salesforce Field Service Lightning Consultant

The Salesforce Certified Field Service Lightning Consultant program is designed for consultants who have experience implementing Salesforce Service Cloud and Field Service Lightning.

A Salesforce Certified Field Service Lightning Consultant designs and deploys solutions that support customer business processes and requirements using the Field Service Lightning product, managed package, and Field Service Lightning Mobile application. The consultant has field service industry experience, mobile solution expertise, and a solid understanding of the Salesforce core object model.

The Salesforce Certified Field Service Lightning Consultant has the following experience:

  • 1-2 years as a business analyst
  • 1+ years in the field services industry
  • 2+ years of services and support experience

The Salesforce Certified Field Service Lightning Consultant candidate has the experience, skills, knowledge, and abilities outlined below:

  • Understand the field service lifecycle
  • Differentiate the Salesforce product lines (Service Cloud, Mobile, Platform, Sales Cloud, Field Service Lightning, Communities, Knowledge)
  • Build Field Service Lightning solutions that are scalable and maintainable:
    • Scheduling and optimization
    • Resource management
    • Asset management
    • Inventory management
    • Work Order and Service Appointments lifecycle management
    • Contracts, entitlements, and warranties
    • Mobility (mobile flow use cases)
    • Service reporting
    • Maintenance plans

A candidate for this exam will likely need assistance with:

  • Complex schedule/route optimization
  • Service territories planning and management best practices

A candidate for this exam is not expected to know or do the following:

  • Integration with third-party systems
  • Custom code such as Apex, Lightning Web Components
  • Fleet optimization
  • Mobile deployment (MDM device strategy)

About the Exam

Read on for details about the Salesforce Field Service Lightning Consultant exam.

Content:                          60 multiple-choice/multiple-select questions and 5 unscored questions

Time allotted:                 105 minutes (time allows for unscored questions)

Passing score:                 63%

Registration fee:            USD 200, plus applicable taxes as required per local law

Retake fee:                     USD 100, plus applicable taxes as required per local law

Delivery options:            Proctored exam delivered onsite at a testing center or in an online proctored environment.

References:                     No hard-copy or online materials may be referenced during the exam.

Prerequisite:                   Salesforce Administrator credential and Salesforce Service Cloud Consultant credential

Recommended Training and References

We recommend a combination of hands-on experience, training course completion, Trailhead trails, and self-study in the areas listed in the Exam Outline section of this exam guide.

The courses recommended for this exam include:

  • Implement Salesforce Field Service (FSL201)

Exam Outline

The Salesforce Field Service Lightning Consultant dumps measures a candidate’s knowledge and skills related to the following objectives. A candidate should have hands-on experience implementing Salesforce Service Cloud and Field Service Lightning solutions and have demonstrated the application of each of the features/functions below.

  • Managing Resources:                                              16%
  • Managing Work Orders:                                          23%
  • Managing Scheduling and Optimization:               28%
  • Configuring Mobility:                                               10%
  • Managing Inventory:                                               8%
  • Managing Assets:                                                    5%
  • Configuring Maintenance Plans:                            5%
  • Permissions and Sharing:                                        5%

Conclusion

CRM is among the most critical components of a modern business. One of the largest spending by an enterprise is CRM. CRM is the largest segment of the enterprise software market. It is the fastest-growing segment in the business software domain. This increasing growth results in a higher demand for skilled professionals to fill the positions.  Salesforce is the undisputed Number One CRM software platform in the world. Salesforce certifications are among the most highly valued in the job market. The consultant is an important job role in the Salesforce environment. Salesforce Certified Field Service Lightning Consultant is a valuable job oriented certification among the Salesforce consultant portfolio.