Choosing The Right Software Solutions in 2022

A company needs to pay attention to the tools they are using in their day-to-day workflow. Having the right tools at your disposal can help you manage your business more efficiently and make it more profitable in the long run.

Choosing the software that you’ll run your business on is therefore one of the most important decisions you’ll make. It’s also essential to keep in mind this is a long-term decision and that you need to consider how a particular solution can serve you in the years to come, as your business changes and develops.

Consider Your Needs

Start by figuring out what your needs are. This may seem like a simple question but it often means that you need to have a system already set up and to observe your workflow for a while until you’re able to figure it out.

Rank those needs based on how important they are. For instance, you may want a payment processing system that allows your customer to use crypto as a payment method. If this is the most important feature of the software you’re looking for, you can easily eliminate the ones that don’t allow it.

Who’s the End User?

When choosing a software solution, you should keep in mind who will be its end user. Those who end up using the software on a day to day basis should be your most important asset when choosing the software.

If you’re buying accounting software, it’s best to consult your accountant since their input about what kind of features it should have can be essential. It often happens that a feature that’s important for the company and the feature that’s imperative to the end-user isn’t the same thing. That’s something to take into account when making the final call.

Shop Around

There’s a vast market of software solutions out there and it doesn’t hurt to shop around. Use the services of software review sites such as Truely. These offer reviews and comparisons that will allow you to contrast different solutions and choose the one that’s best suited for you.

Consider test-driving the software for a while before choosing a subscription or purchasing a license. That way you can see firsthand how it works in the real-life environment and decide if it’s worth it based on that experience. Also, make sure to study the reviews made by experts and other users.

Compatibility

For the most part, a business rarely starts from scratch when it comes to choosing a software solution. That means that you need to consider how a piece of software you’re purchasing is compatible with the other solutions you’re currently using.

There’s little that can be done about this limitation unless you plan to overhaul your whole system and start your software toolbox from the ground up. As the company gets more complex and uses more software solutions on a day-to-day basis, the process of integrating new ones will get tougher.

Customer Support

If you plan to use a piece of software for professional purposes, you should make sure that it offers customer support that you can rely on. Something will always go wrong and you want to have a method of dealing with it prepared before it does. That way you can continue your workflow without having to worry about something getting disrupted.

A good customer support system means you have multiple channels through which to contact it, quick response time, and a staff that will be able to address the problem and fix it. Smaller companies are prone to having great CS.

Scalability

Businesses can grow and change over time. They should be growing if you’re doing things right and software solutions need to address that fact as well. It’s important for the software tool you’re using to be able to grow with you and to expand its scope when there’s a need for it.

The best way to address this issue is by having different tier systems within a single piece of software. That way you can pay for the smaller and less complicated plan at first and move on to a bigger one when the time comes without having to change the tool itself.

Cloud-Based Solutions

Saving and keeping data becomes a problem of its own once the business gets big enough. If your software solutions depend on the storage space you have available, you may hit a limit at some point. Cloud-based solutions are therefore a better option if you want to work without worrying about storage.

Have in mind that this also means that something can go wrong with the storage and that the issue is out of your hands. Good customer service and troubleshooting protocol are essential but in the end, you may end up being without a storage solution for a while, until the issue is fixed.

Ease of Use and Training

It’s often overlooked and those features are key when it comes to actually use a piece of software on a day-to-day basis. Complex software may require skilled users but you should still strive for tools that are easy to use and navigate with as little training as possible.

Sometimes it’s also useful to establish policies as to how you plan to onboard employees and get them familiar with the tools they will use. It’s not always necessary to screen out the employees that haven’t used a particular tool if you’re able to train them first.

Price

In the end, price is an essential feature to take into account as is the case with any other purchase. If you have a budget, the best way to go is to stick to it and not to consider the software tools that are outside its scope.

When making such a budget you should try to figure out how much a particular piece of software saves in terms of money and man-hours. Sometimes those calculations can help you put the price of a piece of software in perspective and help you make better decisions.